Virus Removal

Some of the Trojan viruses (such as Crypto-locker) can be removed but once they have done their damage, it becomes nearly impossible to retrieve the encrypted files.

We offer a Virus Removal Service, which consists of running scans on your computer in our labs, or we can come out and do this at your home or office. If this does not solve the problem, we can back up your information and re-install Windows or other operating system as necessary for you and restore all of your information. This will get rid of the virus for good.

We will also evaluate your current antivirus software as to why you got the virus in the first place and recommend what settings to change or which other software might suit you better.

Some of the Trojan viruses (such as Crypto-locker) can be removed but once they have done their damage, it becomes impossible to retrieve the encrypted files on your computer as well as on your connected DropBox, Google Drive, One Drive and similar cloud storage. If your data has value to you and you want to protect yourself against malware, talk to JCR Computers about setting up a suitable backup strategy. With a suitable backup you can get your business data back in case you are hit by a virus.