Managed IT Support

Our Managed IT Agreements can help your business operate with maximum efficiency.

Protect Your Business from Critical IT Issues with JCR Computers

Critical IT issues can severely disrupt business operations, leading to decreased productivity, compromised customer satisfaction, and reduced profitability. Our managed IT solutions enable businesses to focus on their core activities and revenue generation, rather than struggling with complex IT challenges.

Why Partner with JCR Computers?

If you haven’t yet faced a major disaster like a widespread ransomware attack, critical hardware failure, or data breach, consider yourself fortunate. Proactively safeguard your valuable data by partnering with JCR Computers.

Comprehensive Managed IT Services

Our managed support agreements offer a comprehensive range of services, including:

• Remote and Phone Support: Get help when you need it, from anywhere.
• Managed Antivirus Protection: Keep your systems safe from malware.
• Hardware Monitoring: Ensure your hardware is functioning optimally.
• Operating System Maintenance: Keep your OS up-to-date and secure.
• Network Monitoring and Issue Resolution: Maintain a stable and secure network.
• Server Support: Reliable assistance for your server needs.
• On-Site Visits for Hardware Issues: Prompt, in-person support when necessary.
• Internet & Telecom: NBN Internet, Enterprise Ethernet, Private Fibre, 4G Failover, Phone Systems & Mobile.

Fast Response Times with Service Level Agreements

Businesses need prompt assistance to maintain productivity. That’s why we offer Service Level Agreement (SLA) Contracts with a guaranteed two-hour response time for IT issues, ensuring minimal downtime and uninterrupted operations. Your team can rely on the expertise of the JCR Computers team, knowing their data is secure and their systems are optimized.

Secure Your Business’s Productivity

Contact us today to establish a Maintenance Agreement tailored to your business needs. Protect your productivity and ensure your systems are running smoothly with JCR Computers.