Get your files back when the worst happens.Get your files back when the worst happens.

In many cases, yes. A drive that's silent or clicking usually points to a physical fault. We assess it first and, for logical faults, often recover the data ourselves. For serious mechanical failures that need cleanroom equipment, we'll refer you to a specialist recovery lab rather than risk further damage.

Often, yes, especially if you stop using the drive as soon as you notice. Continuing to use it can overwrite the very data you're trying to recover. Bring it in as soon as possible and we'll assess your options.

We assess every drive in-house first and can recover a large proportion of failures, particularly logical ones. For physically failed drives that genuinely need cleanroom work, we don't perform that in-house. We'll refer those cases to a specialist lab and explain your options honestly.

It depends on the type and severity of the fault. You'll always get a clear, fixed quote before any recovery work begins, so you can decide whether to proceed with full visibility of the cost.

Once recovery is complete, we transfer your files to a new drive or set you up with cloud storage, whichever works best for how you use your data. If your original drive has failed, we can also help you choose a replacement.

Yes, we recover data from MacBooks, iMacs and Mac mini drives as well as Windows machines. See our Mac repairs page for more on how we support Apple hardware.