IT support built for not-for-profit organisations.IT support built for not-for-profit organisations.

Yes. We build support plans around what your organisation can realistically spend, prioritising the security and reliability that matter most rather than a one-size-fits-all package. Doing more with less is the normal starting point for a lot of the not-for-profits we work with.

Yes. We regularly support a mix of donated, ageing and varied hardware across staff and volunteers, keeping it patched, secure and working as reliably as possible for as long as it's viable. When it genuinely is time to replace something, we'll tell you plainly rather than let it become a security gap.

Eligibility depends on your organisation meeting Microsoft's own nonprofit criteria, which we don't control. What we can do is help you understand the options, work through the eligibility process and get the licensing set up correctly once you're approved.

We use a structured process for granting and revoking system access as volunteers and casual staff join or leave, so accounts don't sit around unused and forgotten. That kind of account hygiene is one of the simplest ways to reduce risk for an organisation with a changing team.

We configure access controls, encryption and monitoring around the sensitivity of donor records, funding data and beneficiary information, and our cybersecurity approach is aligned to the SMB1001 framework. We also factor in obligations under the Privacy Act 1988 and the Notifiable Data Breaches scheme where they apply to your organisation.

Yes. Every new client relationship starts with a free IT audit of your current environment, so you can see exactly where the risks and gaps are before you spend anything.